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About

About Us — The People Behind Mojito Fashion
Our Story

Built by two friends who believe good style shouldn’t break the bank.

Mojito Fashion is a small, independently-run online store curating affordable women’s fashion, accessories, and home decor for shoppers around the world.

Founded
2021
Team Size
2 Founders
Customers Served
28,000+
Ships To
200+ Countries

It started with a wishlist neither of us could afford.

Like most good things, Mojito Fashion began as a conversation between friends. Aroun had been working in retail and ecommerce for years, watching the same fast-fashion cycles repeat. Pooja was running customer support for a marketplace and listening, daily, to women frustrated by stores that took their money and disappeared.

The problem wasn’t choice. The internet had millions of products. The problem was trust — finding pieces that were genuinely good quality, at prices that didn’t sting, from a store that actually replied when something went wrong.

“We didn’t want to build another mega-store. We wanted to build the kind of small online shop we’d want to buy from ourselves.”

So in 2021, we put together a small catalog, set up our first website, packed our first order ourselves, and pressed publish. Five years later, we’ve shipped to over 28,000 customers across 200+ countries — still answering messages personally, still hand-picking what goes on the site, still two people who care more than is probably reasonable.

The Team

The two people behind every order you place.

A
est. 2021 Founder
— Founder & Chief Executive

Aroun

Founder & CEO, Mojito Fashion

Aroun leads the vision, direction, and day-to-day operations of Mojito Fashion. With a background in retail merchandising and online commerce, he’s the one deciding what makes it onto the site and what gets cut — and he takes that responsibility personally.

If you’ve ever wondered who’s actually running the store, it’s him. He still reviews supplier samples, still approves every product listing, and still loses sleep when an order goes missing.

A good store isn’t measured by how many products it has. It’s measured by how confident a customer feels clicking ‘buy.’ That’s what we work on, every single day.
01 Brand strategy, product curation & vendor relationships
02 Website operations, performance & tech infrastructure
03 Marketing, partnerships & long-term growth
04 Quality control on every new collection added
05 Final approval on returns, refunds & escalations
Joined
Day One — 2021
Best Reached For
Partnerships & Press
— Co-Founder & Customer Experience

Pooja

Co-Founder & Head of Customer Experience

Pooja runs everything that happens after you place an order. She built our customer support function from scratch — the help desk, the returns process, the live chat you might be using right now — and she still personally reads every complaint and every compliment.

Her philosophy is simple: a customer who has a problem and gets it solved well becomes more loyal than one who never had a problem at all. That’s why she insists on a 24-hour reply window, even on Sundays.

Behind every order ID is a real person waiting for a parcel. I never forget that. Whether it’s a wallet for a daughter or a dress for a wedding, it matters to someone — so it matters to me.
01 Customer support across email, live chat & social DMs
02 Order tracking, shipping coordination & fulfillment oversight
03 Returns, refunds & replacement requests — handled personally
04 Customer feedback collection & product review moderation
05 Community management on Instagram & Pinterest
06 Quality assurance & complaint resolution
Joined
Day One — 2021
Best Reached For
Orders & Support
P
est. 2021 Co-Founder
— What We Stand For

Four ideas we keep coming back to.

No. 01

Honest Pricing

We don’t inflate prices to slap a fake “50% off” sticker on top. The price you see is the real price, and it’s set to be fair to both sides.

No. 02

Real People, Real Replies

No bots, no canned responses, no “we’ll get back to you in 7 business days.” Email or chat — you’ll hear from one of us, usually within a few hours.

No. 03

Curated, Not Crammed

We’d rather list 100 products we’d buy ourselves than 10,000 we wouldn’t. If something doesn’t pass our quality check, it doesn’t make the site.

No. 04

Made Right or Made Right

If your order arrives wrong, damaged, or just isn’t what you expected — we fix it. Refund, replacement, or whatever it takes. No drama.

What you can expect from us.

We’re not the biggest store online, and we’re not trying to be. We’re a small team that pays attention. Here’s what that looks like in practice:

  • 01
    30-Day Returns

    If it doesn’t work for you, send it back within 30 days. We’ll refund or replace it.

  • 02
    24-Hour Reply Promise

    Email or live chat — we respond within one business day, every day except major holidays.

  • 03
    Tracked Worldwide Shipping

    Every order ships with tracking. Free standard shipping on most products, paid express options available.

  • 04
    Secure Checkout

    SSL-encrypted payments. We never store your card details. Buy with confidence.

Have a question? Just say hi.

Pooja or one of the team is usually online. Drop a message in the chat at the bottom of your screen, or send us an email — we read every one.

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